DORA (Determination of Responsibility Assistant) automated 250,000+ vendor responsibility checks across Army, Navy, and Air Force -- reducing a 2-hour manual process to 5 minutes.
The U.S. Army processes over 250,000 contract actions annually. Each action required contracting officers to manually perform vendor responsibility determinations -- a compliance-critical task involving queries across multiple federal systems including SAM (System for Award Management) and FAPIIS (Federal Awardee Performance and Integrity Information System).
This manual process consumed up to 2 hours per evaluation, involving logging into multiple systems separately, manually querying vendor DUNS numbers, taking screenshots for documentation, generating DoD-compliant policy memos, and maintaining audit trails for contract files.
With 250,000+ annual actions, this represented millions of hours of manual labor -- taking contracting professionals away from strategic acquisition work and focusing them on rote data retrieval and documentation.
Digital Charter architected and deployed DORA (Determination of Responsibility Assistant) -- a mission-critical RPA bot hosted in AWS GovCloud and aligned with both FISMA and FedRAMP Moderate controls. DORA automates the entire vendor responsibility check workflow through intelligent automation.
"We are empowering contracting officers to make better decisions. DORA pre-populates FAR 9.104 compliance data, but ultimate responsibility for vendor determinations remains with the human operator."
Army Acquisition Innovation Leadership
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