Cloud Migration and Operational Support

Modernizing FDA's eDiscovery Infrastructure

FDA FEEDS Cloud Migration (subcontract, 2020–2025) and eDiscovery Infrastructure Operational Support (direct 8(a) award, 2025–present).

Client

U.S. Food and Drug Administration

Agency
U.S. Food and Drug Administration
Engagement
Cloud Migration and Operational Support
Data migrated
400TB
400TBData migrated
99%Uptime during FEEDS migration
30%FEEDS operational cost reduction
Challenge

Modernizing FDA's eDiscovery Infrastructure

The FDA's Enterprise eDiscovery System (FEEDS) supported mission-critical legal operations on aging on-premises infrastructure. The platform hosted Relativity processing 400TB of legal data for ongoing FDA litigation, FOIA requests, and regulatory proceedings.

The agency needed to modernize infrastructure, reduce costs, and improve scalability without disruption to ongoing legal proceedings.

  1. 01

    Ongoing legal proceedings could not be disrupted during the migration

  2. 02

    Data sensitivity: Confidential legal and regulatory documents requiring FISMA Moderate controls

  3. 03

    Legacy infrastructure: Pivot3 hardware approaching end-of-life

  4. 04

    Cost pressures: High operational costs for on-premises hosting and maintenance

  5. 05

    Compliance requirements: Maintain Authority to Operate (ATO) at FISMA Moderate level throughout migration

Solution

Two Engagements: Cloud Migration and Operational Support

The FEEDS cloud migration was performed as a subcontract. When the prime contractor's scope moved to another vehicle, FDA retained and extended Digital Charter's portion of the work.

  1. 01

    FEEDS Cloud Migration (subcontract, 2020–2025)

    • 400TB migrated with 99% uptime and 30% operational cost reduction
    • Deployed AWS S3 storage infrastructure alongside on-premises systems
    • Established secure data synchronization via AWS Storage Gateway and validated data integrity
    • Transitioned Relativity workloads to RelativityOne (SaaS platform)
    • Decommissioned on-premises Relativity infrastructure
    • Maintained FISMA Moderate ATO and completed knowledge transfer
    • Transferred all operational documentation to successor teams
  2. 02

    eDiscovery Infrastructure Operational Support (direct 8(a) award, 2025–present)

    • AWS GovCloud operations covering Storage Gateway, S3, EC2, CloudWatch, and IAM
    • PingFederate single sign-on integration
    • Risk Management Framework documentation: System Security Plan, Information System Contingency Plan, and Configuration Management Plan
    • Documentation supports continuous ATO with annual assessments
03 / Outcomes

Migration Results

  1. 01

    Migration Success

    • 400TB eDiscovery dataset transitioned to cloud
    • 99% uptime without disruption to ongoing legal proceedings
    • 30% operational cost reduction
  2. 02

    Infrastructure Modernization

    • Retired aging Pivot3 hardware
    • Eliminated on-premises hosting and maintenance burden
    • Scalable cloud storage for future growth
    • Reduced infrastructure complexity via SaaS adoption
  3. 03

    Compliance & Security

    • Maintained FISMA Moderate ATO throughout the FEEDS migration
    • Authored comprehensive security documentation for cloud environments
    • Ensured continuity of compliance controls during transition
    • Validated data security in cloud environment
  4. 04

    Operational Benefits

    • Enhanced disaster recovery capabilities
    • Reduced infrastructure management overhead
    • Positioned FDA for future cloud-native capabilities
“The FDA's Enterprise eDiscovery System (FEEDS) supported mission-critical legal operations on aging on-premises infrastructure. The platform hosted Relativity processing 400TB of legal data for ongoing FDA litigation, FOIA requests, and regulatory proceedings.”
Case-study summary

Technologies Used

Cloud Infrastructure
AWS GovCloud (FISMA Moderate) · AWS S3 · AWS Storage Gateway
eDiscovery Platform
Relativity (Legacy) · RelativityOne (SaaS)
Infrastructure & Automation
Rubrik · Pivot3 (Legacy)
Monitoring
Daily Health Scans · Automated Alerting · Performance Monitoring
Compliance
FISMA Moderate Controls · ATO Documentation · Security Assessment

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